No

We offer a system where visitors can click on the button to call us from their websites. It works just like a chatbot that allows users to call anyone on their website. Let's compare our system to an existing customer service system.

For example, a customer support team at a small business wants their clients to be able to call them and reach the right department.

With their existing customer support system, they created an IVR system for their team to handle phone calls. They place a customer support number on their website that looks like this 800-424-6202. To call the number, customers need to dial the number on their phone. To reach a specific department customers need to select from a menu that sounds like this.

Press 1 to speak with billing.

Press 2 to speak with support.

Press 3 for a company directory.

Nobody likes listening to phone trees, your customers are busy.

We are rewriting that boring system to be more useful, simple, and smart. Instead of calling using a phone number and a phone tree, users can call directly from the website, using their desktop or mobile device.

Visitors to your website simply need to click on the call icon to call a direct line:

Click to call billing

Click to call support

Click to the company directory

When visitors click the on a specific department, it will initiate a call directly to that department.

Customers can save valuable time by using our system. Additionally it will improve the customer service quality as users can reach the right department more efficiently.

Soundglide is encrypted and fully HIPAA Compliant