One Call Widget, Unlimited Possibilities
Brands that trust Soundglide
and the list grows longer…
A Better Way to Handle Customer Service Calls
Soundglide offers several features that can make handling customer service calls easier and more efficient.
Here are some of the features we have…
Plug and play widget
Call Management Dashboard
Call Departments Directly
Add All Departments
Google Ads Integration
Google Analytics Integration
Call Optimization
One Widget, Multiple Departments
Customize your phone system
More features coming soon!
Customer Service & Beyond
No Phone Number Required
Low Cost & Easy Setup
Reduce wait times
No phone tree needed
Reduce Response Time
Advanced Routing Options
High First Call Resolution Rate
Cheaper than IVR, Better than Live Chat
Trusted by thousands
Osaka Brown
Owner - Urban Trends, New York, USA
Ontario, Canada
Admond Oscar
Chairman - SeaTaste Cuisine, Ontario, Canada
Ontario, Canada
Danielle Lawson
CEO & Co-Founder - Craftyclean.com 9 Tonbridge Rd
Ontario, Canada
Mick Dickson
Owner - CityTransportAmsterdam
Ontario, Canada
Try unlimited features for free!
Once the trial ends, you will be charged $9.99/Mo with 1,000 minutes of call time
Frequently Asked Questions
It's great for businesses with websites where visitors need to contact customer support or specific departments via live chat or phone.
We’re suitable for small and large companies that have dedicated support departments.
Soundglide can easily help institutions like small businesses, law firms, insurance brokers, EMS services, banks, and hospitals increase the value of their customer support services.
Yes
Soundglide is fully customizable; you can choose colors, department names, titles, and more.
Additionally, we offer an added-on service for advanced customization.
No
We offer a system where visitors can click on the button to call us from their websites. It works just like a chatbot that allows users to call anyone on their website. Let's compare our system to an existing customer service system.
For example, a customer support team at a small business wants their clients to be able to call them and reach the right department.
With their existing customer support system, they created an IVR system for their team to handle phone calls. They place a customer support number on their website that looks like this 800-424-6202. To call the number, customers need to dial the number on their phone. To reach a specific department customers need to select from a menu that sounds like this.
Press 1 to speak with billing.
Press 2 to speak with support.
Press 3 for a company directory.
Nobody likes listening to phone trees, your customers are busy.
We are rewriting that boring system to be more useful, simple, and smart. Instead of calling using a phone number and a phone tree, users can call directly from the website, using their desktop or mobile device.
Visitors to your website simply need to click on the call icon to call a direct line:
Click to call billing
Click to call support
Click to the company directory
When visitors click the on a specific department, it will initiate a call directly to that department.
Customers can save valuable time by using our system. Additionally it will improve the customer service quality as users can reach the right department more efficiently.
Soundglide is encrypted and fully HIPAA Compliant
Yes, you can display several departments, so users can choose which department to call directly. Saving on administrative transferring times. |
Click-to-Call, or click-to-dial, is a way for people to contact an organization by phone from a website or a mobile application. Clicking a button on a website or a mobile application which allows a user to place a phone call to someone over their internet browser. |
CTA (Call to Action) buttons are placed on websites to provide people with information that will encourage them to call a representative of the company |
Looking for Learning Resources?
Our Learning Resources is a great place to start. They include tutorials, tips, and articles to help you get the most out of our software.
Customize Soundglide to fit your business needs
How Soundglide works – Soundglide makes it easier to reach the right department
See how Internet Leads US uses Soundglide.
Let us help you get the most out of our software!
If you need help with anything related to Soundglide, our
helpful team is available 24/7 to answer any questions you may have. We usually provide a reply within 2 business days.